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Taking Family Medical Leave

New claims and/or approved intermittent or continuous absence should be reported directly to MetLife by calling the FML Intake Line at 1(800)330-4941 or submitting a web form at

Once an absence has been reported supervisors will receive an email notification in real time from: Disability Process Automation MetLife Total Absence management, whenever an employee contacts MetLife to report an FMLA absence or update their claim.  (Please note: Facilities and Safety employees must still follow their department’s normal call-in procedure.) There will be a link at the bottom of the email that you receive from MetLife that will provide access to review additional absence information. 

Employee access link
To access instructions to use MetLife’s web portal system

Supervisor access link 
Instructions to access FMLA leave information using MetLife’s web portal about employee’s you manage